Privacy Policy
Last updated: 31 October 2026
Who is responsible: ApeironL2, run by the ApeironL2 team. Contact: Lineage2apeiron@proton.me.
What we keep
As little as we can run a fair server with:
- your account name;
- your password, stored only as a one-way hash — nobody can read it, not even us;
- IP addresses — when you create an account and when you log in, for security and to enforce the fair-play rules;
- names — character, clan and alliance names, and your game progress (characters, items, skills): that is the game itself;
- item logs — when items are traded, dropped, picked up, enchanted, bought, sold or deleted — to investigate abuse and duplication bugs;
- dual-box data — your IP address and the local network information the game client reports, to limit how many game clients run from one PC;
- anti-bot data — patterns of play (for example how long and how regularly you farm), reports from other players and the results of in-game checks, to find bots.
We never ask for your real name, email address, home address or phone number. There are no ads and no tracking or analytics cookies; this website sets no cookies at all. The "Save your account info (.txt)" file is made in your own browser and is never sent to us.
Who sees it
Character, clan and alliance names are public in the game and in the rankings on this site. Account names, IP addresses and the logs above are never published; only the server team can see them.
Who processes data for us
- Cloudflare — this website, the sign-up service, bot protection on the sign-up form (Turnstile) and downloads. Cloudflare sees visitors' IP addresses first and keeps its own logs under its own policy.
- netcup (Vienna, Austria) — the server that runs the game.
- PayPal — payments, once the coin shop opens; PayPal handles card and bank details under its own privacy policy, and we never see them.
Cloudflare and PayPal may process data outside the EU under the EU's standard safeguards.
How long we keep data
We keep your account's most recent IP address with your account. We also keep the IP address you signed up from and a record of account changes. We do not delete these automatically.
Our game servers log each login with your account, character name and IP addresses, and log item movements. These logs have no fixed time limit: they are limited by size, and old entries are removed only when newer ones replace them.
Records of bans and of anti-cheat or anti-bot checks are kept after the matter has ended, and are not deleted automatically.
Backups on our server are encrypted and removed automatically after about eight weeks. A copy kept by the server operator is deleted by hand, and we aim to do so within 30 days of launch for pre-launch data.
Website rate-limit records are hashed and removed after about two days.
You can ask us at Lineage2apeiron@proton.me to delete your account. Data in logs and backups stays until it ages out as described above.
Why we may use it
Account and game data: to provide the account and the game you signed up for. IP addresses and the logs above: our legitimate interest in security, fair play and fixing abuse. ApeironL2 is for players aged 16 and over.
Your rights
You can ask to see, correct or delete your data, or object to how we use it, by writing to Lineage2apeiron@proton.me.